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Home to Darlington Women’s Refuge Supporting Women and Children Fleeing Domestic Abuse Since 1976



Domestic Abuse Helpline

01325 364486

(answering machine out of hours)

Monday - Friday

9am - 5pm

Professionals have access to our out-of-hours contact number

Teddy bear toy on bed

A place to call home....

Our purpose-built refuge offers furnished units with en-suite facilities for single women and women with children.  Our residents can take time to recover and rebuild their life in the safety of our warm, welcoming refuge with access to a communal lounge, kitchens, dining area, laundry room, playroom and large garden with a playground for our younger residents.

With designated support staff, in-house counsellor and domestic abuse programme facilitator, children and young people’s support workers and move-on support for clients, our experienced and knowledgeable team strives to provide the very best service to domestic abuse survivors.


Is it domestic abuse?

Domestic abuse can happen to anyone regardless of age, social background, faith or gender. Ultimately, domestic abuse is used by one person to keep power and control over another and includes any kind of behaviour intended to hurt or frighten. You have the right to live free from abuse or the threat of abuse… You are not to blame.

family help's serendipity room
Established in 1976, Family Help Darlington CIO is an award-winning independent charity and home to Darlington’s only women’s refuge - one of the longest-standing refuges in the UK.
Every year, Family Help accommodates around 60 women and 100 children that are suffering domestic abuse. The charity provides a safe, welcoming home and a supportive team who encourage progress towards positive outcomes and a future free of domestic abuse.
“I had so much support from staff, it’s been a tough journey but it would have been so much harder without Family Help.” - Client M.

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